Returns and Refunds
If you wish to return any part of your order, please follow the instruction below.
- Contact Us by phone or email and we'll send you a returns reference number. Please include your full name and order reference number to avoid any confusion.
- Post your order to us - make sure you obtain proof of posting. Returns damaged during transit will not be refunded, so please make sure you pack the items well.
- Once we have received your items, we'll check them and issue a refund the same day.
Please note:
- Returns are accepted within 45 days of your order.
- We do not accept returns on personalised items, items made to order or custom made.
Unit 5 Hemingway Centre,
Brunel Way, Bristol, BS35 3UR
As always, if you have any questions - please just give us a call and we'll help out!